Job Opportunities

Job Opportunities
  • Associate/Sr. Associate - Outbound Sales

    The Associate/Sr. Associate will be responsible for making outbound calls to existing and prospective customers and provide them information on client’s products and convince them to purchase products and/or services over the phone.


        > Making outbound calls and offer the products & services to the targeted customers
        > Should be able to explain the products & services to the target customers
        > Should be able to update the customer's expectation/queries to the Sales and Delivery team
        > Ability to meet/exceed all performance goals on a consistent basis
        > Ensuring timely and professional responses to all complaints, requests and queries received
        > Research and compilation of answers for informational requests from customers.
        > Managing performance against benchmarks set internally as well as customer. Working within process scope boundaries.
        > Participate in huddle sessions, share best practices. Working closely with Asst. Mgrs, SME's & QA’s on the process for an excellent team and process performance.



        > 6 – 36 months experience in an International outbound sales campaign.
        > Should be willing to work in graveyard shifts.
        > Experience in outbound programs preferred.
        > Excellent English verbal communication skills
        > Excellent Computer Skills to capture data correctly
        > Ability to handle customer objections / obstacles and effectively collect information
        > Basic computer knowledge- MS Office familiarity with the internet environment
        > Willingness to work 24X7 basis pre published schedules.

    Location : Delhi  Post On : 09/03/2014

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